AI AUTOMATION
The same questions.
A smarter way to work.
Automate repetitive requests and guide every ticket towards the right answer.
A NEW WAY TO CARE FOR YOUR CUSTOMERS
Fewer tickets.
More time to
grow.
Customer care for your Shopify store,
with AI by your side. Fewer repetitive requests,
more room for people.
Built for Shopify.
Ready for your next step.
Ready for your next step.
Your workspaceYOUR INBOX
AI activeEvery ticket, a step forward.
CL
Chiara L.English · customer request
#1042 TIXOLVE GETS TO WORK
A reply, with your context.Hi Chiara! You can find the tracking link in your shipping confirmation email. Follow that link for all the latest updates on your order.
Knowledge Base · Shipping Awaiting approval
INTERACTIVE PREVIEW · SAMPLE CONTENT
Your AI. Your control.Simpler, together.
More value in every conversation.Discover Tixolve ↓
AI automation Shopify integration Multilingual customer care Insights by your side
LESS FRICTION. MORE POSSIBILITY.
Give your team
room to do more.
The same questions, every day.
Tixolve helps you handle them with AI, giving your team time to make a difference.
The same questions.
KNOWLEDGE BASE
Your knowledge,
in every reply.
Give AI the context it needs with your store information, policies and answers.
Your customers’ language.
Multilingual support comes with every plan. For customer care that reaches beyond borders.
Your rules. Your workflow.
Use routing rules to direct requests and organise your team’s work.
A clearer picture.
Keep track of tickets, AI resolutions and time saved with Tixolve analytics.
ON YOUR SIDE, FROM THE FIRST STEP.
AI meets
the way you work.
Your store’s context. Your team’s rules.
Customer care that feels like you.
YOUR WORKSPACE, ONE STEP AT A TIME
YOUR STARTING POINT
Illustration of the setup workflowShopify, meet Tixolve.
Bring your store and customer care together in a workflow built for online sellers.
Shopify integration Included in every plan
THE RIGHT SPACE TO GROW.
A plan for your store.
A boost for your team.
Every feature, in every plan.
Choose the ticket volume that fits you.
Prices are per month, billed annually.
Starter
Your first step in the right direction.
€19−5%
18.05€/ month
billed annually
Start with Starter- 300 tickets per month
- 1 Shopify store
- Extra: €0.12 / ticket
All features included
FOR YOUR NEXT STAGE OF GROWTH
Growth
More conversations. New possibilities.
€49−10%
44.10€/ month
billed annually
Start with Growth- 1,000 tickets per month
- 1 Shopify store
- Extra: €0.09 / ticket
All features included
Pro
More room for your store to grow.
€129−15%
109.65€/ month
billed annually
Start with Pro- 3,000 tickets per month
- 1 Shopify store
- Extra: €0.06 / ticket
All features included
Enterprise
Different needs. A plan of your own.
YOUR NEXT LEVEL
Custom
A plan built around your needs.
Choose Enterprise- Ticket volume custom
- 1 Shopify store
- Extra ticket rate custom
All features included
Included. In every plan.
- AI Automation
- Multilingual
- Knowledge Base
- Routing rules
- Analytics
- Shopify integration
- Support
LET’S RUN THE NUMBERS.
Which plan is right for you?
Enter your monthly ticket volume and compare the three fixed-price plans.
tickets / month
06,000
YOUR BEST-VALUE PLANGrowth €44.10 / month
1,000 tickets included, no extras.
Estimated monthly cost, including any extra tickets. With annual billing, the plan fee is billed annually.Compare every detail
| Your plan, in detail | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Monthly price | €18.05 | €44.10 | €109.65 | Custom |
| Tickets included / month | 300 | 1,000 | 3,000 | Custom |
| Extra tickets | €0.12 / ticket | €0.09 / ticket | €0.06 / ticket | Custom |
| Shopify stores | 1 | 1 | 1 | 1 |
| AI Automation | Included | Included | Included | Included |
| Multilingual | Included | Included | Included | Included |
| Knowledge Base | Included | Included | Included | Included |
| Routing rules | Included | Included | Included | Included |
| Analytics | Included | Included | Included | Included |
| Shopify integration | Included | Included | Included | Included |
| Support | Included | Included | Included | Included |
LET’S MAKE IT CLEAR.
Questions?
We like those.
Let’s start with the ones about Tixolve.
Is Tixolve built for Shopify?
Yes. Tixolve is built for Shopify customer care. Every plan includes Shopify integration and 1 store.
What is included in every plan?
Every plan includes AI Automation, multilingual support, a Knowledge Base, routing rules, analytics, Shopify integration and support. Plans differ in the number of included tickets and the extra ticket rate.
How does the annual discount work?
Annual billing saves you 5% on Starter, 10% on Growth and 15% on Pro. The price shown is always the monthly equivalent: €18.05, €44.10 and €109.65. The Monthly option shows €19, €49 and €129 per month.
What if I exceed my included tickets?
Extra tickets cost €0.12 each on Starter, €0.09 on Growth and €0.06 on Pro. Enterprise volumes and rates are custom. Use the calculator above to compare the fixed-price plans.
Can I handle requests in multiple languages?
Yes. Multilingual functionality is included in every Tixolve plan, from Starter to Enterprise.
Is there a plan for specific needs?
Enterprise offers custom pricing, with included tickets and extra ticket rates tailored to your needs. It also includes every feature and 1 Shopify store.